EQUINOX GIFT CARDS & SHOP CREDITS

May I purchase an Equinox Gift Card on this site?

Gift cards are not currently available for purchase on SHOP.EQUINOX.COM.  We apologize for any inconvenience. You may purchase a general Equinox Gift Card by visiting EQUINOX.COM or by clicking here.

I have an Equinox Gift Card. Can I redeem it on this site?

As of October 15, 2024, Equinox gift cards are redeemable online, noting the following:

  • The full gift card number must be entered in the Gift Card prompt at checkout.
  • The Equinox Member ID of the systemic gift card owner must be entered in the Member ID prompt at checkout.
  • Gift cards will ONLY be redeemable on SHOP.EQUINOX.COM with the above, accurate information entered in the prompts.
  • Equinox Gift Cards are only usable on our online site when the Member ID of the original systemic owner is entered. There are no exceptions to this requirement.
  • Once a valid Equinox Gift Card and Member ID are entered into the correct prompts and the Apply button is hit, the gift card's full balance willl ONLY be usable on SHOP.EQUINOX.COM. The gift card number will remain the same and any available balances may be applied to future online orders simply by entering the gift card number in the Discount code or online only Gift card box.

Gift cards converted for use at our online Shop prior to October 15, 2024, are still redeemable without the Equinox Member ID, simply entering the issued gift card number in the Gift Card prompt at checkout.

Sample checkout shown below. Gift cards must be entered in the checkout, NOT in the cart. Equinox Gift Card number and Member ID are entered in the top prompts, Member ID and Equinox Gift card.

Previously used/converted gift cards may be entered in the Discount code or gift card box.

If you receive an error message when trying to redeem an Equinox Gift Card online, you may submit our conversion request form linked here. Please note however, we do not convert gift cards for anyone besides the systemic owner under any circumstances. Requests from anyone but the systemic owner will be denied.

NOTE: Once an Equinox Gift Card number and the owner's Member ID are entered in the corresponding prompts in our online checkout, THE ENTIRE GIFT CARD BALANCE WILL ONLY BE USABLE ON SHOP.EQUINOX.COM going forward. Please be aware of this before entering this information in these prompts.

 I have an Equinox Shop Credit can I redeem it online?

Equinox Shop Credits still require submission of the conversion form with all requested information included. Incomplete forms will result in denial of the conversion request. The form may be accessed here. Please note that systemically, the conversion of a Shop Credit for use on our online site will PERMANENTLY render the Shop Credit UNUSABLE at our in-club Shops. Any available balances after conversion is complete will be usable on SHOP.EQUINOX.COM only.